退款政策

1. Right to Cancel

• If you are a consumer (not purchasing on behalf of a business), you generally have the right to cancel your order within 14 days of receiving the goods, without giving a reason.

• Exceptions may apply to goods that are sealed for health/hygiene or copyright reasons (e.g., CDs, DVDs, certain software) and have been unsealed.

2. How to Cancel

• To cancel, inform us in writing (email or post) before the cancellation period ends.

• If you already received the goods, you must return them to the address provided at your own cost and risk (unless the goods are faulty/damaged).

3. Refunds

• Once we receive your valid cancellation and (if applicable) the returned goods, we will refund any sums paid as soon as possible, and no later than 14 days after we receive the goods or your notice of cancellation, whichever is later.

• We reserve the right to deduct for any loss in value if it results from unnecessary handling beyond what’s needed to inspect the goods.

4. Business Buyers

• The above consumer cancellation rights do not apply to business buyers.